Don’t fall behind the speed of the times. Utilize tools and eliminate wasted ‘communication’!

Even now, we still provide it occasionally.
Previously, we provided continuous support for websites from both marketing and technical perspectives.
It was like a fusion of a technical expert and a web consultant.

We served approximately 100 companies annually.
Since the prices were not particularly low, we were able to generate significant sales.
As a result, we provided our expertise to numerous companies and, at the same time, accumulated a great deal of know-how.

However, the biggest change occurred in 2013.
We switched entirely to 'providing services through online communication tools'.

Online communication tools are tools that allow real-time interaction via computers and apps.
Would you understand if I described it as a tool that combines incredibly advanced chat with video calls?

Well-known tools like 'Chatwork' and 'Slack' are used.
We also frequently utilized Facebook Groups and Facebook Messenger.
Now, they are frequently used by companies and for work all over the world.

So, why do we provide services using 'online communication tools'? It's to eliminate waste.
It's to reduce communication costs and focus on enhancing services with the saved costs.

Naturally, as long as we are providing services this way, we want to win more business than our competitors.
That's why we aim for services that are 'high quality, affordable, and fast' as much as possible, but if we were to proceed without taking any measures, we would simply become exhausted.
Somewhere, we must eliminate waste and workload, and allocate that effort to improving service quality.

Therefore, we decided to introduce tools to eliminate communication waste.

Direct, in-person communication simply involves a lot of waste.
Travel time, travel expenses, meeting place, schedule adjustment.
Further loss of time and money due to schedule changes or troubles.
If the meeting locations are far apart, it might have to be on a different day.

While meeting in person ensures trust, it also involves many inefficiencies.
That is why communication costs increase, and the price of the service itself also rises.

Furthermore, the traditional way of communication is too slow and wasteful.
It is becoming increasingly difficult to keep up with the current pace of business.

By effectively utilizing online communication tools, most of the inefficiencies mentioned earlier can be resolved.
As a result, the freed-up time and effort were directed towards improving service quality and speed.
This became highly sought after, and work quickly became unmanageable.

As the pace of business increases, a review of communication in work is required.
What is becoming important is how to master tools and eliminate waste from communication.

There was too much waste in the traditional way of communication.
For example, excessive travel time or endless unnecessary conversations unrelated to the main topic.

That is why there were times when we had no choice but to charge "unreasonably high fees."
If wasteful communication is reduced, it will be possible to provide services at a fair price.

Since 2013, we have been working "solely on tools."
Of course, utilizing tools does not change the quality of work.
Rather, by focusing on improving the quality of the original service, we were able to enhance satisfaction.

And of course, there are no communication errors often mentioned.
Because we made full use of various tools and reliably compiled the content.

Even when in-depth discussions were necessary, video calls were sufficient.
The only times we meet with clients are usually during meals.

Being able to reduce communication costs and provide 'cheap,' 'fast,' and 'high-quality' services.
Being able to concentrate on tasks and improve the quality of work itself, by reducing unnecessary effort.
Being able to provide the efforts of all kinds of human resources online, no matter where they are in the world.
The provision of resources has become efficient and effective.
Being able to handle many meetings by cutting down on travel time.

With the full-scale introduction of communication tools, we gained numerous benefits.

In the future, minimizing unnecessary communication will be increasingly demanded.
Society demands productivity, and will increasingly require efficient results in a short amount of time.
By utilizing tools, it is necessary to reduce wasted time.

It is necessary to more efficiently 'reduce' opportunities with weak reasons for meeting.

And we must reduce business 'costs' and provide 'speed' and 'quality'.
If we don't innovate our communication methods, we will be left behind by the times.

It is an era where you can connect with partners anytime, anywhere in the world, by connecting to the internet.
You will also be able to receive services as if a professional is right next to you.

There is no need to spend an hour on a meeting that only takes 15 minutes.
In the new era, by embracing new communication tools, you will be able to respond quickly.

For those who feel there is too much unnecessary communication in their current work.
Please do try using communication tools.